During the course of her meetings with two separate visiting families, a Treatment Coordinator for whom I reviewed recorded consults this past week asked the following questions of both visitors:“Do you…
A request that I have had doctors make of me in the past is to give my opinion on whether or not a TC has the right “personality” for the…
The idea that “time is money” is a principle that most doctors attempt to incorporate into all operational areas of the practice, and rightfully so: finding ways to reduce…
As I get more and more involved in helping doctors to improve their consultation skills, I continue to see things that have the potential to derail the start of an…
A recent advance in printing that is finding its way into orthodontics is the ability to inexpensively produce bound materials in a book format. In the orthodontic practices that I…
During dinner yesterday evening, one of my doctor clients asked me for my opinion on the use of an automated reminder system that uses a combination of automated phone calls…
