Learn the business skills of case acceptance.
Welcome to OrthoYES Online
The first online resource center dedicated exclusively to helping your practice convert more patients! Courses, resources, and access to events are available a la carte, or. . .
Annual Club Members Receive Unlimited Access to All Online Resources
Front Desk Course
This program, the first of its kind, moves beyond basic reception skills and teaches your front desk team how to improve your conversion rate. Topics include:
- How to consistently turn inquiries into appointments
- How to ask for, and get, insurance information on the call
- How to invite all decision-makers to the consultation
- How to handle price requests on the phone
- How to identify “shopper” callers
- How to handle irate patients
- How to manage questions you cannot answer
- How to prioritize tasks
- How to manage paper effectively
Treatment Coordinators Course
Based on Landy Chase’s four best-selling books, this course covers everything your TC needs to know to optimize new patient starts. Topics include:
- How to present fees to maximize starts
- How to handle “shoppers”
- How to handle “I need to talk to my spouse”
- How to handle price concerns and negotiate to “Yes”
- How to negotiate without lowering your fee
- How to include the non-attending spouse in consultations
- How to handle “pending” cases effectively
- How to consistently get a decision in one week
- How to handle divorce cases properly
Doctors Course
This groundbreaking course teaches doctors everything they need to know to optimize results in NP consultations. Topics include:
- Why most doctors convert only half of their visitors into patients
- The five key steps of an effective presentation
- How to speak the language of the family
- What your visitor wants to know – and how to present it
- Why case acceptance is not the responsibility of your TC
- What doctors do to lose cases during the NP consultation
- How to get in and out on time in NP consults
- How to structure your role in virtual consults
- How to structure adult patient consults
Conversion Process Audit
Want to learn why you lose good cases? The Conversion Process Audit examines every facet of your NP Conversion Process. Using video of four recorded NP consults, we provide feedback on:
- Your current fee structure
- Your current payment options
- The doctor’s strengths and opportunities in NP consultations
- The TC’s strengths and opportunities in NP consultation
Case Acceptance Tip Library
Need advice on a specific issue? Your staff can access our library of over 100 articles – conveniently sorted by topic!
FULL ACCESS with Annual Club Memberships
Doctor's Orders Quarterly
Four times per year, we host (and record for your convenience) an online podcast featuring thought leaders within the profession on a range of executive-level practice management topics. These sessions are included with the Conversion Club Membership, are available with an a la carte annual subscription, and as pay-per-view events. The podcast archive is available to Conversion Club members and annual a la carte subscribers.
TC Caffeine Monthly
These monthly skill sessions for Treatment Coordinators cover a wide range of topics and are pre-recorded and uploaded every month! You’ll be notified every time a new program is available. A great way to keep your skills cutting-edge! The TC Caffeine archive is available to Conversion Club members and annual a la carte subscribers.
- How to Reach Out to the Non-Attending Spouse
- How to Use Texting to Start New Cases
- Lowering Fees to Win Cases – Yes or No?
FULL ACCESS with Annual Club Memberships
Upcoming Events
We regularly create new learning opportunities in the form of Webinars, Digital Seminars, and blog posts for Front Desk, TCs, and Doctors.
Conversion Club members get FREE access to ALL of our paid events
–and your subscription covers all staff members of your practice.
Annual Conversion Club Members get it all!
Subscribe to our Conversion Club and get continually updated access to our knowledge database. We provide our subscribers with everything we have published, everything we are currently producing, and everything we will create in the future. If it is related to orthodontic case acceptance, you will find it here!
CONVERSION PROCESS AUDIT: $1700 if purchased separately
FREE with prepaid Conversion Club Annual Membership
ONLINE COURSE FOR FRONT DESK: $395 if purchased separately
UNLIMITED access for Conversion Club Members
ONLINE COURSE FOR TCs: $795 if purchased separately
UNLIMITED access for Conversion Club Members
ONLINE COURSE FOR DOCTORS: $795 if purchased separately
UNLIMITED access for Conversion Club Members
DOCTORS ORDERS QUARTERLY PODCASTS: $1196 if purchased separately
UNLIMITED access for Annual Conversion Club Members
TC CAFFEINE MONTHLY TRAINING: $1188 value
UNLIMITED access for Annual Conversion Club Members
ANNUAL VALUE: $6069
PLUS:
FREE FULL ACCESS to ALL PAY-PER-VIEW EVENTS
FULL ACCESS to ENTIRE CASE ACCEPTANCE TIP LIBRARY
DIRECT ACCESS to Landy Chase for case acceptance questions and issues
For less than $250/month!
Silver Package
QUARTERLY MEMBERSHIP
$
897
one payment
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ONLINE COURSE: Unlimited Front Desk
-
ONLINE COURSE: Unlimited Treatment Coordinator
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ONLINE COURSE: Unlimited Doctor
-
FULL ACCESS: Digital Case Acceptance Tip Library
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FULL ACCESS: To Pay-Per-View Events for Three Months
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LIMITED TIME OFFER: Two books of the subscriber’s choice with paid quarterly package
Gold Package
ANNUAL MEMBERSHIP
$
249
monthly
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CONVERSION PROCESS AUDIT $1700 Value- FREE with prepaid annual subscription
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DOCTORS ORDERS QUARTERLY: Podcasts with Landy and Guests
-
TC CAFFEINE: Monthly Training with Landy Chase
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COMPLETE SET of Case Acceptance Library all six books (shipped when paid in full)
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ONLINE COURSE: Unlimited Front Desk
-
ONLINE COURSE: Unlimited Treatment Coordinator
-
ONLINE COURSE: Unlimited Doctor
-
FULL ACCESS: Digital Case Acceptance Tip Library
-
FULL ACCESS: Pay-Per-View Events for Twelve Months
most popular!
(Save $2,300)
Platinum Package
VIP ANNUAL MEMBERSHIP
$
455
monthly
-
CONVERSION PROCESS AUDIT $1700 Value - FREE with prepaid annual subscription
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30 MINUTE MONTHLY ACCOUNTABILITY CALL with Landy and your Conversion Team (12 sessions)
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COMPLETE SET of Case Acceptance Library all six books (shipped when paid in full)
-
DOCTORS ORDERS QUARTERLY: Podcasts with Landy and Guests
-
TC CAFFEINE: Monthly Training with Landy Chase
-
ONLINE COURSE: Unlimited Front Desk
-
ONLINE COURSE: Unlimited Treatment Coordinator
-
ONLINE COURSE: Unlimited Doctor
-
FULL ACCESS: Digital Case Acceptance Tip Library
-
FULL ACCESS: To Pay-Per-View Events for Twelve Months
(Save $2,928)
Memberships renew automatically. Satisfaction is guaranteed, and you may cancel at any time.
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