One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us: “Business is…
A request that I have had doctors make of me in the past is to give my opinion on whether or not a TC has the right “personality” for the…
Recently a client staff person asked me an interesting question: What is the worst thing a practice can do when it comes to attracting new patients? That’s an easy one.…
Early in my business career, I supervised a team of about 10 sales people that provided financial services to the business world. The company I worked for provided an excellent…
The main reason that I developed a consulting practice catering exclusively to orthodontics is that those in your profession have historically had very little opportunity, if any, to learn practical business skills that address the…
Several months ago, I visited a favorite antique store, looking for furniture for my new home. Once of the sales people there, a woman named Julie, introduced herself and showed…
