During dinner yesterday evening, one of my doctor clients asked me for my opinion on the use of an automated reminder system that uses a combinatio…
Some years ago, I gave a retention test to a group of 100 sales professionals following a three-day course that I conducted at their company. I hav…
In my work in the field with orthodontic practices, I regularly see new, innovative ideas that contribute in a small way to the success of a practi…
Recently a client staff person asked me an interesting question: What is the worst thing a practice can do when it comes to attracting new patients…
I had an interesting discussion with a client practice last week that seems to validate a point I previously made about the relationship between fi…
Early in my business career, I supervised a team of about 10 sales people that provided financial services to the business world. The company I wor…
One of the wisest financial decisions that your practice can make is to make automatic draft of funds not an option, but rather, standard operating…
A request that I have had doctors make of me in the past is to give my opinion on whether or not a TC has the right “personality” for the&helli…
