In my work in the field with orthodontic practices, I regularly see new, innovative ideas that contribute in a small way to the success of a practice and the care…
One of the questions I addressed from the audience during a recent webinar last night dealt with the issue of “hagglers” ? people who try to use a lower quoted…
One of my client TCs had an experience that all Treatment Coordinators experience from time to time, and when it occurs, it can be a significant obstacle to starting treatment.…
This past week, several doctors contacted me with an interest in my services; all had been previously familiar with me from different marketing sources that I utilize, including this platform,…
Recently a client staff person asked me an interesting question: What is the worst thing a practice can do when it comes to attracting new patients? That’s an easy one.…
Not long after I started my consulting business thirty years ago, I worked with a large, privately owned company in the industrial products business that was having a poor rate of…
