Lowering Fees to Win Cases – Yes or No?
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How to Use Texting to Start New Cases
The Fundamentals of Effectively Presenting Fees
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Doctors Orders Quarterly – Topic One
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The Orthodontist Dilemna: Dropping Fees to Improve Conversion Rates
In discussions with orthodontists regarding the case acceptance rate, the subject of reducing fees comes up with increasing regularity. Almost all orthodontists in today’s marketplace deal…
How to Turn Questions About Financing into New Patient Starts
Three times in the past week, TCs that I am coaching via recorded consults have had decision makers ask if they could finance treatment in a diffe…
When Handling Phone Inquiries, Less is More
The idea that “time is money” is a principle that most doctors attempt to incorporate into all operational areas of the practice, and rightfully so: finding ways to reduce…
Is a Tour of Your Practice Worth the Time?
When conducting training with practices, I often ask the staff this question:Does your practice take visitors on a tour of your facility?The respo…
How Your Approach to Scheduling Affects Case Acceptance
In my experience, most practices approach the issue of scheduling new patient consultations in one of two fundamental ways: they either sprinkle th…