Learn the business skills of case acceptance.

TC Caffeine Monthly

These monthly skill sessions for Treatment Coordinators cover a wide range of topics and are pre-recorded and uploaded every month. You’ll be notified every time a new program is available. A great way to keep your skills cutting-edge! 

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Upcoming Sessions

July 2024 How to Reach Out to the Non-Attending Spouse
August 2024 How to Use Texting to Start New Cases
September 2024 Lowering Fees to Win Cases – Yes or No?
October 2024 How, and When, to Present What is Included in Your Fee
November 2024 How to Stay on Schedule with NP Consultations
December 2024 Dealing with Divorced Parent Cases
January 2025 The Fundamentals of Starting Adult Cases

February 2025 The TC Role in the Virtual Consult
March 2025 The Fundamentals of Effectively Presenting Fees
April 2025 What to Do When Visitors “Ghost” You After the Consult
May 2025 When to Use Third Party Financing – and When Not To
June 2025 Extended Payment Terms: How Much is Too Much?

July TC Caffeine: How to Reach Out to the Non-Attending Spouse Not having both parents participate is the single biggest obstacle to starting new cases. In this session, you will…

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TC Caffeine Skill Session Topic Request and/or Feedback