Early in my business career, I supervised a team of about 10 sales people that provided financial services to the business world. The company I worked for provided an excellent…
Not long after I started my consulting business thirty years ago, I worked with a large, privately owned company in the industrial products business that was having a poor rate of…
Recently a client staff person asked me an interesting question: What is the worst thing a practice can do when it comes to attracting new patients? That’s an easy one.…
Some years ago, I gave a retention test to a group of 100 sales professionals following a three-day course that I conducted at their company. I have taught graduate-school curriculum…
Most of you think of closing new business as the act of signing a contract, and that’s understandable. The real estate business even refers to the transfer of property as…
A request that I have had doctors make of me in the past is to give my opinion on whether or not a TC has the right “personality” for the…
