Learn the business skills of case acceptance.

The key to your conversion rate: improve team skills in the conversion process.

How We Help Your Practice

Our groundbreaking approach – the first of its kind – uses a combination of training, audio/video coaching and quarterly reinforcement to achieve permanent skills transfer for you and your staff.

We have trained thousands of Doctors, TCs and Front Desk professionals around the world. Your satisfaction is unconditionally guaranteed and you may cancel at any time with no further obligation.

How It Works

Front Desk

First, learn

  • Fundamentals of Effective Communication
  • How to Move the New Patient Inquiry Call to an Appointment
  • How to Consistently Obtain Insurance Information
  • How to Identify, and Invite, All Decision Makers to the Appointment

Then, practice

  • Audio Recording for Each Participant
  • Individual, detailed monthly instruction
  • Action Plan for improvement
  • Progress report to Doctor

Finally, own

  • Audio Retention Review months 6, 9 and 12
  • Ensure permanent skill transfer
  • Prevent regression to old habits
  • Eliminate “backsliding”
Purchase Front Desk Course

Doctor

First, learn

  • How to Control Your Time in the Meeting
  • How to Build Trust and Rapport with New Patients
  • How to Present a Compelling Case for Treatment
  • How to Differentiate Yourself from Competitors

Then, practice

  • Video Recording for Each Doctor Participating
  • Individual, detailed monthly feedback
  • Identify Individual Strengths/Opportunities
  • Progress Plan each month

Finally, own

  • Audio Retention Review months 6, 9 and 12
  • Ensure permanent skill transfer
  • Prevent regression to old habits
  • Eliminate “backsliding”
Purchase Doctor Course

Treatment Coordinator

First, learn

  • How to Structure and Present Fees
  • How to Present Payment Options
  • How to Negotiate Without Lowering Fees
  • How to Handle “Shopper” and “Pending” Cases

Then, practice

  • Audio or Video Recording for each TC (personal choice)
  • Individual, detailed monthly instruction
  • Identify Individual Strengths/Opportunities
  • Progress report to Doctor

Finally, own

  • Audio Retention Review months 6, 9 and 12
  • Ensure permanent skill transfer
  • Prevent regression to old habits
  • Eliminate “backsliding”
Purchase TC Course

Benefits to Your Practice

WOW your visitors
OPTIMIZE your new patient consultations
DIFFERENTIATE yourself from your competition
WIN cases at higher fees
MAXIMIZE your conversion rate

Get Unlimited Access to All Courses – Join the Conversion Club

Words from Our Fans

"Last month, out of a possible 25 patients that could start treatment, our TC was 24 yes and 1 no. Your financial sheet made a huge difference in our case acceptance, as well as the scripting you gave us.”
Dr. M.P.
“Exceptional. I came in with ideas of what would be covered, but more aspects of the new-patient process were shared in a new, realistic light.”
K.W.
“Exceeded my expectations. Great depth of knowledge. Solid, take-home answers.”
T.H.
“This has been one of the most educational courses – well planned out, great teaching tools, excellent hands-on. Overall, WONDERFUL.”
A.B.
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Interested in learning more?

Schedule a brief,  complimentary, no obligation discussion of your practice needs with Landy Chase.

Click Here to Schedule a 15 Minute Call