I have recently reviewed some interesting recorded consultations between client TCs and potential patients involving fee issues which will be the subject of the next couple of postings.One of these…
“What can you do for me on your fees?”“Do you offer a discount?”“Will you match Dr. _____’s fee?”Due to a number of recent changes in the orthodontic marketplace, including increased competition,…
If you are a follower of my weekly column, you know that I am currently “on the warpath” with regard to the need for improvement in doctor communication skills during…
In my last article we discussed handling several issues related to discounting, one of those issues being whether or not to match a sibling discount offered by another practice that…
Most of you think of closing new business as the act of signing a contract, and that’s understandable. The real estate business even refers to the transfer of property as…
Those of you who have worked with me previously know that, to confirm the training date you have selected for your practice, I send out a brief Letter of Agreement…
