Doctors Orders Quarterly – Topic One
Join us July 16th Topic TBD – Four times per year, we host (and record for your convenience) an online podcast featuring thought leaders within…
Join us July 16th Topic TBD – Four times per year, we host (and record for your convenience) an online podcast featuring thought leaders within…
July TC Caffeine: How to Reach Out to the Non-Attending Spouse Not having both parents participate is the single biggest obstacle to starting new cases.…
In my field work with practices, the subject of reducing fees comes up with increasing regularity, and I have seen instances where doctors have made an…
Three times in the past week, TCs that I am coaching via recorded consults have had decision makers ask if they could finance treatment in a…
The idea that “time is money” is a principle that most doctors attempt to incorporate into all operational areas of the practice, and rightfully so: finding ways to reduce…
When conducting training with practices, I often ask the staff this question: Does your practice take visitors on a tour of your facility? The response was…
In my experience, most practices approach the issue of scheduling new patient consultations in one of two fundamental ways: they either sprinkle them into the…
When you are on the phone with a caller, the person calling always begins the conversation with questions. Some of the more common questions you…
In most practices, voice mail is used to provide callers with the ability to leave messages for unavailable staff members. However, there are times, such…
One number that recently caught our attention in a practice’s collected data – and this one that is likely to be representative of yours, as well –…