How to Have 100% of Patient Payments on Auto Draft
One of the wisest financial decisions that your practice can make is to make automatic draft of funds not an option, but rather, standard operating…
One of the wisest financial decisions that your practice can make is to make automatic draft of funds not an option, but rather, standard operating…
A request that I have had doctors make of me in the past is to give my opinion on whether or not a TC has the right “personality” for the&helli…
I have been a loyal, weekly customer of a local dry cleaner for several years. When it comes to my shirts, I learned some time ago to check them fo…
Several months ago, I visited a favorite antique store, looking for furniture for my new home. Once of the sales people there, a woman named Julie,…
Those of you who have worked with me know how I stress the use of visuals to communicate value in your business. Your deliverable, in the eyes of t…
Once again, we find ourselves at that time of year when Mom and Dad want to talk now and start Junior’s treatment later – later here being afte…
Doctors sometimes overwhelm patients with too many details and choices; while the intent is to help the decision process, sometimes the opposite ou…
Those of you familiar with my case-acceptance protocol know that I recommend presenting multiple options – usually, three – when presenting fee…
In your increasingly competitive business, more and more patients are shopping – as I’ve noted in earlier posts, in my estimation this is the c…
One of the questions I addressed from the audience during a recent webinar last night dealt with the issue of “hagglers” ? people who try to us…