When it comes to following up with visitors who left your practice without making an on-the-spot decision to start, having an organized, consistent system of ensuring timely follow-up with those visitors…
During dinner yesterday evening, one of my doctor clients asked me for my opinion on the use of an automated reminder system that uses a combination of automated phone calls…
A question that I frequently get from doctors is the appropriate length of time that the doctor should be in the room for an initial, new-patient…
One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us: “Business is…
During the course of her meetings with two separate visiting families, a Treatment Coordinator for whom I reviewed recorded consults this past week asked the following questions of both visitors: “Do…
One number that recently caught our attention in a practice’s collected data – and this one that is likely to be representative of yours, as well – was the difference in frequency…
