Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, and once they do, they are…
For most practices that I work with, adult cases represent between twenty and thirty percent of their total patients. Most practices that I work with also feel that adult cases…
As I get more and more involved in helping doctors to improve their consultation skills, I continue to see things that have the potential to derail the start of an…
Most doctors and staff that I interact with say that, once started, adult patients are ‘high maintenance’ when compared to parent/child cases. They also tell me that adult patients are harder to persuade…
Those of you who have had me train with teams know how I dislike six-panel (letter size) fold-up brochures in your take-home-materials. It isn’t the information that I have a…
One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us:“Business is personal.…
