For the garden-variety treatment case, a ten-to-fifteen minute time allotment for the doctor consultation with the family is not only achievable, it is also optimal. Unfortunately, many doctors, in an…
Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, and once they do, they are…
A question that I frequently get from doctors is the appropriate length of time that the doctor should be in the room for an initial, new-patient…
A sales-related problem inherent to the orthodontic profession is the fact that, in many cases, not all parties are present for the consultation, and so what goes home to the family…
As we all know, recent developments in technology have created opportunities for non-orthodontic practitioners, usually GPs, to compete with you for treatment cases. This week’s post offers some suggestions on…
If you are a follower of my weekly column, you know that I am currently “on the warpath” with regard to the need for improvement in doctor communication skills during…
