For most practices that I work with, adult cases represent between twenty and thirty percent of their total patients. Most practices that I work with also feel that adult cases…
Most doctors and staff that I interact with say that, once started, adult patients are ‘high maintenance’ when compared to parent/child cases. They also tell me that adult patients are harder to persuade…
Virtually every practice that I work with offers their patients ancillary products that provide an enhancement of some kind to the basic value of treatment. Most are geared towards the needs of…
Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, and once they do, they are…
As I get more and more involved in helping doctors to improve their consultation skills, I continue to see things that have the potential to derail the start of an…
This past week, TCs at two different client practices of mine both encountered prospective patients that came in with a lower fee from another, previously visited practice – and attempted…
