Most doctors and staff that I interact with say that, once started, adult patients are ‘high maintenance’ when compared to parent/child cases. They also tell me that adult patients are harder to persuade…
For most practices that I work with, adult cases represent between twenty and thirty percent of their total patients. Most practices that I work with also feel that adult cases…
Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, and once they do, they are…
One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us: “Business is…
In your increasingly competitive business, more and more patients are shopping – as I’ve noted in earlier posts, in my estimation this is the case in most practices at least…
In my last article we discussed handling several issues related to discounting, one of those issues being whether or not to match a sibling discount offered by another practice that…
