How to Obtain Insurance Information
During the course of her meetings with two separate visiting families, a Treatment Coordinator for whom I reviewed recorded consults this past week asked the following…
During the course of her meetings with two separate visiting families, a Treatment Coordinator for whom I reviewed recorded consults this past week asked the following…
Our ground-breaking, hands-on approach to improving the front desk area of your practice has produced some very interesting data about how your phones are being…
In the United States, Medicaid is a benefit that is generally provided to families of limited financial means to obtain health care services that they…
Your job of your front desk team is not simply to greet callers and visitors warmly. Being pleasant is important, but it is a personality…
Virtually every practice that I work with offers their patients ancillary products that provide an enhancement of some kind to the basic value of treatment. Most…
During dinner yesterday evening, one of my doctor clients asked me for my opinion on the use of an automated reminder system that uses a…
Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, and…
A question that I frequently get from doctors is the appropriate length of time that the doctor should be in the room for an initial, new-patient…
As I get more and more involved in helping doctors to improve their consultation skills, I continue to see things that have the potential to…
What should you do when a divorced family wants you to split the financial arrangements independently between the two parties? This is a question that I…