There is a retail shopping center near my home that, due to its proximity, gets a lot of my business for a variety of my needs. There are fourteen retail…
I pulled into the parking lot of a new practice client one recent morning and immediately noticed the storefront of one of their retail neighbors. It was an attractive, well-maintained…
With increasing frequency I am seeing practices try a variety of creative efforts to get more visitors to commit to treatment; some of these efforts are well designed and effective, with others not…
In most practices, converting the financing terms selected during the consultation to a contractual agreement involves a hand-off between the Treatment Coordinator and the Finance Manager.
Most of you think of closing new business as the act of signing a contract, and that’s understandable. The real estate business even refers to the transfer of property as…
One of my client TCs had an experience that all Treatment Coordinators experience from time to time, and when it occurs, it can be a significant obstacle to starting treatment.…
