NP CONSULTATIONS – OrthoYES Online

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Nobody Likes Surprises

Among the most common complaints that I hear from client teams regarding adult patients is that they are difficult to persuade to start treatment, …

A question that I frequently get from doctors is the appropriate length of time that the doctor should be in the room for an initial, new-patient…

As I get more and more involved in helping doctors to improve their consultation skills, I continue to see things that have the potential to derail…

What should you do when a divorced family wants you to split the financial arrangements independently between the two parties? This is a question …

A sales-related problem inherent to the orthodontic profession is the fact that, in many cases, not all parties are present for the consultation, …

If you are a follower of my weekly column, you know that I am currently “on the warpath” with regard to the need for improvement in doctor comm…

Most doctors and staff that I interact with say that, once started, adult patients are ‘high maintenance’ when compared to parent/child cases…

In both my books and in past Tip of the Week posts I have provided a number of ways to enhance your practice’s ability to deal with the fact tha…

When it comes to following up with visitors who left your practice without making an on-the-spot decision to start, having an organized, consistent…

If you are a Treatment Coordinator, you have had this happen: at the end of a new-patient consult, the visitor/decision-maker gives every indicatio…