Those of you who have read my books or recently been through my training program know that the most important component of case acceptance is your ability to communicate the…
As I cover in detail in my book No to Lost Cases, your profession is facing pressure on financing arrangements from two fronts: technology that is reducing the treatment time for patients,…
In my field work with practices, the subject of reducing fees comes up with increasing regularity, and I have seen instances where doctors have made an…
If someone were to ask me what things have contributed the most to my success in twenty years of owning my business, the most important would be the importance of…
I have been a loyal, weekly customer of a local dry cleaner for several years. When it comes to my shirts, I learned some time ago to check them for…
In your increasingly competitive business, more and more patients are shopping – as I’ve noted in earlier posts, in my estimation this is the case in most practices at least…
