A common trend I see when reviewing practice case acceptance rates is a wide fluctuation in these numbers from one month to another, with no logical pattern or trend. In…
A recent advance in printing that is finding its way into orthodontics is the ability to inexpensively produce bound materials in a book format. In the orthodontic practices that I…
One of the keys to a good initial consultation process is to a smooth transition from one step in the meeting to the next. That said, one step that becomes…
What is the best way to handle situations when patients say “no” to treatment at your practice? To address this, we should first consider some practical points regarding how people…
As I cover in detail in my book No to Lost Cases, your profession is facing pressure on financing arrangements from two fronts: technology that is reducing the treatment time for patients,…
Early in my business career, I supervised a team of about 10 sales people that provided financial services to the business world. The company I worked for provided an excellent…
