Doctor Interpersonal Skills for Initial Consultations
One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us:“Busin…
One of my client doctors sent this quote to me via email this past week. From a corporate sales executive, it is good advice for all of us:“Busin…
In previous posts I have emphasized the importance of helping patients select a single treatment plan during the consultation. For the doctor, this…
In his fascinating book, The Tipping Point, author Malcolm Gladwell examines how new products, behaviors and ideas achieve critical mass in society…
The multiple-patient consultation, while a nice business opportunity for your practice, presents some unique challenges in the case acceptance proc…
There is a retail shopping center near my home that, due to its proximity, gets a lot of my business for a variety of my needs. There are fourteen …
I pulled into the parking lot of a new practice client one recent morning and immediately noticed the storefront of one of their retail neighbors. …
A recent advance in printing that is finding its way into orthodontics is the ability to inexpensively produce bound materials in a book format. …
Those of you who have had me train with teams know how I dislike six-panel (letter size) fold-up brochures in your take-home-materials. It isn’t …
I heard a loud “thud” outside of my door one morning last week and was prompted to investigate. No, it wasn’t a newspaper – it was the long…
Early in my business career, I supervised a team of about 10 sales people that provided financial services to the business world. The company I wor…